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Evangelical Hospital Improves Clinician End User Experience Issues
THE COMPANY: Evangelical Community Hospital INFRASTRUCTURE: Citrix XenApp 6.5, XenDesktop 6.5, VMware vSphere GOLIATH PRODUCTS: Goliath Performance Monitor & Goliath Application Availability...
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Ensuring Quality Outcomes by Reducing EHR System Downtime
Originally published on by Theresa Miller on 24×7 IT Connection EHR implementations are typically a huge undertaking for healthcare organizations. In some cases, deployments can take more than a...
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Why Is Troubleshooting “Citrix is Slow” So Hard?
“Citrix is slow” is one of the most common complaints Citrix admins hear on a daily basis. Somewhat ironically, Citrix itself is rarely the problem and the actual cause of the Citrix slow performance...
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User Story: Epic Health System Troubleshoots ‘Citrix is Slow’
Surgeon reports Citrix slowness, IT identifies and resolves the root cause immediately The below screen shots were provided by a large non-profit healthcare organization that includes 4 acute care...
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How to Troubleshoot Citrix Logon Issues
Read the latest blog from Theresa Miller (CTP, vExpert, MVP) where she takes a closer look at Citrix architecture, and the important areas to monitor when troubleshooting Citrix logon issues. Citrix...
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User Story: Epic Hospital Reduces Logon Times by 80%
Clinicians report slow logons, IT pinpoints root cause and permanently fixes issue. The below screen shots were provided by a large non-profit healthcare organization that uses Citrix XenApp to...
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Goliath Technologies Delivers Unmatched Troubleshooting Capabilities in New...
* This article was originally published by George Spiers Whilst Citrix Synergy 2019 was in full-flow in Atlanta, GA, Goliath Technologies were also keeping busy with the 11.7.8 release of Goliath...
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VDI Stack Monitoring with Goliath Performance Monitor
*This post was originally published by Johan van Amersfoort Quite often I run projects at existing VMware customers that are building a new Digital Workspace. And quite often, that Digital Workspace...
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How UHS uses availability and performance monitors to ensure Cerner is...
Universal Health Services runs more than 15,000 tests per day to ensure that patient-critical applications and records are available for physicians and clinicians. Universal Health Services is one of...
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Advanced Logon Duration Troubleshooting with Goliath Performance Monitor
Originally published by George Spiers on jgspiers.com When we virtualise desktops and applications in a Citrix environment, one of the most important success factors is providing end-users with quick...
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Why Troubleshooting Tools are Important to Any Citrix Upgrade
By George Spiers, Citrix CTP The Extended Support end-date for XenApp 6.5 is just under two months away, so the remaining customers, which I expect to be a fair few, should be on their migration...
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How To Use & Leverage The Citrix End-User Productivity Report
* Originally published in 2018, reposted as COVID-19 drives increase need for tracking remote worker activity and performance. A major government agency enacted a new policy allowing employees to...
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Ensuring Quality Outcomes by Reducing EHR System Downtime
Originally published on by Theresa Miller on 24×7 IT Connection EHR implementations are typically a huge undertaking for healthcare organizations. In some cases, deployments can take more than a...
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Terralogic, IT Service Provider, Avoids ‘Citrix is Slow’ Escalations
Level 1 Service Desk Uses Goliath to Resolve Tickets Quickly “Our Level 1 Service Desk supports all of our Citrix managed services clients. With Goliath, the team resolves 9 out of 10 performance...
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How to Troubleshoot “Citrix is Slow” for Remote Workers
By George Spiers, Citrix CTP The COVID-19 pandemic has disrupted how every business on the planet works. Remote working has become the new normal, and IT needs to adapt quickly to support this...
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How to Identify Poor Drive Mapping to GPOs is Root Cause of Slow Logons
Problem End users are complaining of slow logons and IT cannot quickly identify root cause. How to Identify Root Cause When trying to identify the root cause of a Citrix end-user experience issue, the...
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Monitor End User Experience on Citrix Workspace
Originally written by CTP and vExpert, Alexander Ervik Johnsen Citrix Ready shares how Goliath Technologies gives organizations the visibility they need to effectively monitor and troubleshoot...
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Citrix End-User Productivity Reporting
Citrix End-User Productivity Reporting * Originally published in 2018, reposted as COVID-19 drives increase need for tracking remote worker activity and performance. A major government agency enacted...
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